How to Scratch

You describe what you want, and an artist interprets it their way. Once they accept, they have full creative reign. You get your art faster, they get to just create.

The Process

Submit Your Request

Choose an artist, set your offer price (check their profile for pricing guidance), and describe what you’d like. Include references if helpful, and pack in as much detail as you can.

Artist Reviews

They can accept, decline, or ask a question. No explanation needed either way. If they pass, you can send your request to someone else.

Artist Creates

Once accepted, the artist brings your idea to life in their own style.

You Receive Your Art

The artist delivers through Scratch. You’ll get a notification and can download the full resolution file from your requests page.

How Pricing Works

Each artist sets two prices on their profile: a minimum and a recommended price. The minimum is the lowest offer they'll accept. The recommended price reflects what they typically charge for a standard piece.

Before you make an offer, check out the artist's profile and past works. You'll get a sense of what they create at different price points.

For more complex requests (extra characters, detailed backgrounds, other additions), consider offering above the recommended price. Your offer signals the scope of what you're looking for.

No Revisions

The core of how Scratch works. No revision rounds means the artist can just create. No politics, no second guessing, no waiting on approvals. The result is art from the artist's natural creative process, priced lower and delivered faster.

Delivery Times

days to respond

days to deliver

Artists can set their own estimated delivery times, but these are the hard platform deadlines. If either window passes, you automatically get a full refund. You can always check your request status on your dashboard.

Communication

Very little communication happens on Scratch, and that's the point. One question from the artist, then status updates and delivery. No unsolicited messages, no scope creep.

Everything happens on platform. Don't share personal contact info or take payments off Scratch.

Payments

You pay upfront when you submit. Your payment is held safely until the artist delivers, and you're covered if things don't work out:

Cancel anytime before the artist accepts for a full refund

Artist declines or doesn’t respond within 30 days? Full refund

Artist accepts but doesn’t deliver within 60 days? Full refund

Artists are protected from chargebacks (we handle disputes so they don’t have to)

The artist gets paid when you get your art

Ready to get started?

Find an artist you love and send them your next idea!

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